Describe SAP Business Communications Management 7.0
Plan SAP Business Communications Management 7.0
Implement SAP Business Communications Management 7.0
Audience
Solution Consultant
Prerequisites
Essential
* The SAP BCM version 7 Learning Map is designed for qualified project participants. You require:
Basic Knowledge about networks (TCP/IP) and IT/Microsoft platforms (Windows, SQL)
Contact Center and Voice over IP Telephony knowledge is recommended
More than 12 months project experience
Upcoming participation in an SAP BCM 7 deployment project
Content
Infrastructure Guidelines
Installation Guide
Migration Guide
Functional Configuration
Maintenance /Troubleshooting
Notes
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