Course Description

Code
OBCM70
Title
OKP SAP Business Communications Management 7.0
Duration
Solution
SAP CRM
Delivery Method
E-learning
Language
English

Course Details

Goals

  • Describe SAP Business Communications Management 7.0
  • Plan SAP Business Communications Management 7.0
  • Implement SAP Business Communications Management 7.0

Audience

  • Solution Consultant

Prerequisites

Essential

  • * The SAP BCM version 7 Learning Map is designed for qualified project participants. You require:
  • Basic Knowledge about networks (TCP/IP) and IT/Microsoft platforms (Windows, SQL)
  • Contact Center and Voice over IP Telephony knowledge is recommended
  • More than 12 months project experience
  • Upcoming participation in an SAP BCM 7 deployment project

Content

  • Infrastructure Guidelines
  • Installation Guide
  • Migration Guide
  • Functional Configuration
  • Maintenance /Troubleshooting

Notes

  • This content is provided by SAP’s Online Knowledge Products. Information regarding Online Knowledge Products and instructions on how to access the Online Knowledge Products are available: http://service. sap.com/okp
  • Course Length: ~ 7:00 hours
  • All materials are online

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Rezerva aceasta oferta

Metoda de livrare:

On-line

350 €

Preturile afisate nu contin TVA.