Course Description

Code
OCEI11
Title
OKP SAP Customer Engagement Intelligence 1.1
Duration
Solution
SAP CRM
Delivery Method
E-learning
Language
English

Course Details

Goals

  • Describe SAP Customer Engagement Intelligence 1.1
  • Plan SAP Customer Engagement Intelligence 1.1
  • Implement SAP Customer Engagement Intelligence 1.1

Audience

  • Application Consultant
  • Technical Consultant

Prerequisites

Essential

  • * The SAP Customer Engagement Intelligence 1.1 Learning Maps are designed for qualified project participants. You require:
  • More than 12 months project experience
  • Upcoming participation in a project for SAP Customer Engagement Intelligence 1.1

Content

  • Application Consultant:
    • SAP Customer Engagement Intelligence Overview
    • SAP Account Intelligence
    • SAP Customer Value Intelligence
    • SAP Audience Discovery and Targeting
    • SAP Social Contact Intelligence
    • Target Groups and Initiatives
  • Technical Consultant:
    • Architecture
    • Extensibility

Notes

  • This content is provided by SAP’s Online Knowledge Products. Information regarding Online Knowledge Products and instructions on how to access the Online Knowledge Products are available: http://service.sap.com/okp
  • Course Length: ~ 12 hours
  • All materials are online

Popular tags

No tags submitted for this course yet

Rezerva aceasta oferta

Metoda de livrare:

On-line

350 €

Preturile afisate nu contin TVA.