Goals

• Describe SAP Customer Loyality 1.0
• Plan SAP Customer Loyality 1.0
• Implement SAP Customer Loyality 1.0

Audience

• Application/Solution Consultant
• Technology Consultant

Prerequisites

Essential

• * The SAP Customer Loyalty 1.0 Learning Maps are designed for experienced mobile (B2C) consultants. You require:
• Fundamental knowledge about the mobile business in general
• Upcoming participation in a SAP Customer Loyalty 1.0 project

Content

• Application/Solution Consultant:
• Overview
• Business Scenarios
• Light-Weight Loyalty
• Technology Consultant:
• Overview
• Business Scenarios
• Light-Weight Loyalty Engine
• Technical Insights
• Solution Enhancements

Notes

• This content is provided by SAP’s Online Knowledge Products. Information regarding Online Knowledge Products and instructions on how to access the Online Knowledge Products are available: http://service. sap.com/okp
• Course Length: ~ 19:00 hours
• All materials are online

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